PRIVACY POLICY
Last Updated: January 22, 2021
Hey there Gorgeous! Here at Benefit Cosmetics we value your privacy and we want to make sure you feel comfortable using our services. Here’s the nitty-gritty on our privacy practices so you know what types of personal information we collect, how we use it, when it may be transferred to third parties, and the choices you can make.
WHAT IS THE SCOPE OF THIS PRIVACY POLICY?WHEN IS PERSONAL INFORMATION COLLECTED?
WHAT PERSONAL INFORMATION IS COLLECTED?
NOTICE OF PUBLIC POSTING AREAS
THIRD PARTY LINKS ON THE BENEFIT COSMETICS SITES
HOW IS YOUR PERSONAL INFORMATION USED?
HOW IS YOUR PERSONAL INFORMATION SHARED?
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
CHILDREN’S ONLINE PRIVACY
WHAT ARE YOUR RIGHTS AND CHOICES?
CONTACT US
CHANGES TO THIS PRIVACY POLICY
WHAT IS THE SCOPE OF THIS PRIVACY POLICY?
This Privacy Policy is provided by Benefit Cosmetics LLC, located at 595 Market St., 28th Floor, San Francisco, California 94105 (“Benefit Cosmetics,” “we,” “our,” or us”) and it applies to the website located at benefitcosmetics.com, U.S. Benefit Cosmetics Boutique retail locations, and any other Benefit Cosmetics application or location where this Privacy Policy is posted (each a “Benefit Cosmetics Site,” and together the “Benefit Cosmetics Sites”). Benefit Cosmetics LLC is the controller of data collected via the benefitcosmetics.com website and any other Benefit Cosmetics website or location where this Privacy Policy is posted. Unless otherwise noted at the time of collection, this Privacy Policy does not govern any other information or communications with our retail affiliates that may reference Benefit Cosmetics. By signing up to receive text messages from us, you also agree to the Messaging Privacy Policy.
WHEN IS PERSONAL INFORMATION COLLECTED?
“Personal information” is information that identifies you as an individual. Specifically, under the California Consumer Privacy Act (“CCPA”), personal information is any information that identifies, reasonably relates to, or could reasonably be linked to, whether directly or indirectly, a particular individual or a household.
Personal information is collected when you:
- Create a customer account on the Benefit Cosmetics Sites, apps, or in our stores;
- Place an order from a Benefit Cosmetics Site;
- Allow us to track your location;
- Use the Brows Try-On feature (your submitted image is temporarily used to enable the feature to work and is not retained by Benefit Cosmetics);
- Make purchases in stores;
- Join our loyalty program;
- Use our online services, such as the chat service;
- Agree to opt-in to receive marketing communications from us by email, telephone web push notifications, SMS, or postal mail, depending on your selection;
- Answer surveys or satisfaction questionnaires based on your customer experience;
- Interact with us via Benefit Cosmetics’ official page on social networks or when we suggest re-use of content that you have published on a social network;
- Contact our customer service;
- Send requests for information to us;
- Take part in an event organized by Benefit Cosmetics or our partners; Enter a sweepstakes, contest or other promotion;
- Brows on the Internet using cookies or similar technology, or when you click on advertisements for our products or services;
WHAT PERSONAL INFORMATION IS COLLECTED?
Some personal information is provided by you and some is received from other sources, like third party services and optional promotions or sweepstakes in which you participate, which may be combined with other information we have about you. Below are the types of personal information we may collect about you.
A. INFORMATION YOU PROVIDE TO BENEFIT COSMETICS
The type of personal information that is collected depends on your interactions with Benefit Cosmetics and may include:
Identifiers |
Identifiers such as your first and last name, your social media handle, government ID and other similar identifiers are collected. |
Contact Information |
Your first and last name, email address, telephone number, postal address, social media handle and other similar contact information are collected when you provide it to Benefit Cosmetics. |
Billing Information |
The payment data necessary to process your purchase is collected if you make a purchase on the Benefit Cosmetics website or in a Benefit Cosmetics Boutique. |
Purchase History |
If you make a purchase, product and/or service information, order number, receipts, the purchase date or location, and other similar data relating to purchase transactions is collected. |
Account Information |
Your identity, contact information, purchase history, communication preferences and other similar account information are collected if you choose to create a Benefit Cosmetics Account. |
Employment Applications |
Your identity, contact Information, resume/Curriculum Vitae, cover letter and other similar employment information you submit are collected when you apply for employment at Benefit Cosmetics. |
Preferences |
Your product preferences and online settings such as your language preference are collected. |
Location Information |
Your geographic location, if you choose to share location information with us, is collected. |
Health Related Data |
Specific information regarding your health if you notify Benefit Cosmetics of any allergies or undesirable side-effects concerning any of Benefit Cosmetics’ products or services is collected. |
Physical Attributes |
Information you provide regarding your physical features or attributes when you use a product or service, such as if you leave a product review on the Benefit Cosmetics website, is collected. |
Message Information |
Information included in messages or inquiries you send to us, such as when you contact us through our messaging service; we also collect your message history. |
B. INFORMATION COLLECTED WHEN YOU USE BENEFIT COSMETICS SERVICES OR WEBSITE FEATURES
Personal information is also collected in connection with certain Benefit Cosmetics services, optional sweepstakes or promotions, website features, or your business relationship depending how you choose to interact with Benefit Cosmetics and may include:
Appointments |
Your contact information, appointment time, the type of service, and other similar appointment information is collected when you book an appointment for Benefit Cosmetics services. |
Cosmetic Services |
The type of service you participate in and other similar information related to your service is collected, such as specific information regarding your health if you notify Benefit Cosmetics of any allergies or undesirable side-effects concerning any of Benefit Cosmetics’ products or services; |
Customer Service |
Your identity, contact information, order details, and other similar information is collected when you provide it to Benefit Cosmetics customer service. |
Brow Try-On Feature |
If you use the Brow Try-On feature, your image, which may include your skin tone, face shape, eye shape, brow shape, hair color, age or skin condition, is used to enable the feature to work. Your image is stored on your device and is not retained by Benefit Cosmetics. |
Product Reviews |
Information you provide relating to your identity, location, physical features and product opinions are collected if you choose to leave a product review. |
Sweepstakes or Promotions |
Your contact information and other information you provide to Benefit Cosmetics is collected when you choose to participate in an optional sweepstakes or promotion. |
Influencers |
Your job title, company or organization name, contact information and the types of information and marketing communications you are interested in receiving from us is collected. |
Personal information which is essential to provide Benefit Cosmetics’ services is marked with an asterisk (*) on Benefit Cosmetics’ online webforms, electronic forms used at some service counters and Boutiques, and off-line paper forms. Information not marked with an asterisk is optional and enables us to improve our communications and services with respect to you.
You may choose not to provide certain personal information to Benefit Cosmetics, however, please be aware that if you do not fill in the compulsory fields marked with an asterisk, you may be unable to access certain services or Site functionalities, and/or Benefit Cosmetics may be unable to respond to your request.
C. INFORMATION COLLECTED FROM THIRD PARTIES
Some personal information is received from third parties, such as service providers or business affiliates of Benefit Cosmetics, when you use certain third-party services, and through technology such as cookies. Like many other websites, this website uses cookies and other similar technologies to improve the performance of the website or to provide more relevant ads. Cookies track how you use a website, enable the website to remember your preferences or settings, and help us analyze how the website is performing.i. WHAT ARE COOKIES?
Cookies are small text files sent from a website and stored on your device. Some cookies are necessary for the website to function properly and others improve your browsing experience by remembering your preferences. Some cookies may track how you use a website to provide more relevant communications or marketing, or to better understand how the website is used.When you visit the Benefit Cosmetics website cookies may be placed on your device, subject to your browser settings or other cookie preferences you may have set. Some cookies are issued directly by Benefit Cosmetics or its third-party service providers while others may be issued by third-party companies. Only the entity which issued the cookie is able to read or modify the information they contain. Please note that third-party cookies are subject to the privacy policy of the third-party who issues the cookie. You may choose to refuse certain cookies, however, please note that refusing cookies may impact your ability to access or use the full functionality and/or features of the Benefit Cosmetics Sites.
The following types of cookies, pixels, and other similar technologies may be placed on your device when you visit the Benefit Cosmetics Sites:
Essential Cookies |
Essential cookies are necessary for to enable you to browse the Benefit Cosmetics website and use its features. For example, essential cookies enable you to use services such as placing online orders. |
Analysis & Customization Cookies |
These cookies are not necessary for the functioning of the Benefit Cosmetics website, but they may improve your browsing experience by storing your preferences. For example, these cookies may help you to search more effectively, optimize your purchasing experience, help us better identify your requirements, improve our offers to you, and optimize the functioning of our website. |
Advertising Cookies |
Depending on your browser settings, advertising cookies, pixels and other similar technologies may be used to show you advertising that is more relevant to you. You may learn more about modifying your preferences to receive advertising cookies below. |
ii. SOCIAL MEDIA
Your use of social media may enable third-party websites to gather information about your activity on our website. For example, if you use the “Share” or “Like” buttons featured on social media sites such as Facebook, Twitter, Instagram or Pinterest, the social media company providing such application may enable that company to track your browsing history on our website if you are currently logged into your social media account when you visit our website. Please note that the collection and use of your personal information by social media companies is subject to the privacy policy of the social media company you interact with. We encourage you to read the privacy policies of the social media products or services you use to understand how your information is collected and used, and how you can exercise your choices, such as by adjusting the settings for your social media account.
iii. ANALYTICS
Third-party analytics services, such as Google Analytics, use cookies to understand how this website is accessed and used in order to improve the performance of the website and to send you advertising that may interest you. You can learn more about Google Analytics at https://policies.google.com/technologies/partner-sites and you may choose to opt-out by visiting https://tools.google.com/dlpage/gaoptout.
iv. MANAGING COOKIE PREFERENCES
You can modify your cookie preferences through the settings available on your browser, however please note that if you modify or restrict certain cookies, you may not be able to take full advantage of certain features of our website and you understand that Benefit Cosmetics is not responsible for any degradation in service you may experience as a result of choices you have made to reject certain cookies. You may find additional information about managing your cookie preferences through your browser settings below.
- Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Safari: https://support.apple.com/kb/PH19214?locale=en_US
- For Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Opera™: https://help.opera.com/en/latest/security-and-privacy/
You may also find more information regarding third party cookies and similar technology used for advertising purposes and exercise choices available to you offered by participating companies concerning interest-based advertising by visiting the Network Advertising Initiative and the Digital Advertising Alliance websites:
- Network Advertising Initiative: http://optout.networkadvertising.org/
- Digital Advertising Alliance: http://optout.aboutads.info/
NOTICE OF PUBLIC POSTING AREAS
Please note that any information you include in a product review, comment or message that you post in any posting area viewable by the public is available to anyone with Internet access. Do not include any personal information that you do not want others to know in any message you post publicly. For example, if you do not want others to know your email address, do not include it in a public post. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.
THIRD PARTY LINKS ON THE BENEFIT COSMETICS SITES
The Benefit Cosmetics Sites may contain links to other third-party websites for your convenience. Benefit Cosmetics is not responsible for the privacy policies and practices of other third parties and any information that you submit to a third-party is subject to their privacy policy. Further, Benefit Cosmetics is not responsible for the content of third-party websites and does not guarantee the accuracy or completeness of information displayed on any third-party site. Once you leave the Benefit Cosmetics Site, or any other location where this Privacy Policy is posted, or are redirected to any third-party website, application, or other online service, you are encouraged to read and familiarize yourself with the privacy terms or policies applicable to that third-party.
HOW IS YOUR PERSONAL INFORMATION USED?
Personal information is collected in support Benefit Cosmetics’ business operations and is used to provide Benefit Cosmetics’ various products and services. Depending on how you interact with Benefit Cosmetics, your personal information may be used for the following purposes:
Administer Your Account |
Your information is used to:
|
Orders & Purchases |
Your information is used to:
|
Customer Service |
Your information is used to:
|
Process Job Applications |
Your information is used to:
|
Communicate With You |
Your information is used to:
|
Personalization / Customer Experience |
Your information is used to:
|
Product Reviews |
Your information is used to:
|
Sweepstakes, Promotions & Events |
Your information is used to:
|
Influencers |
Your information is used to:
|
Third-Party Services |
Your information is used to:
|
Security & Fraud Prevention |
Your information is used:
|
Legal & Compliance Obligations |
Your information is used to:
|
Provide or Improve Our Products and/or Services |
Your information is used to:
|
The retention period for personal information may vary based on certain circumstances or legal obligations. Benefit Cosmetics retains personal information for so long as necessary to provide the products or services you have requested, or for the period of time relevant for legal compliance or essential business purposes such as enforcing contracts, maintaining security, or dispute resolution.
HOW IS YOUR PERSONAL INFORMATION SHARED?
Benefit Cosmetics endeavors to ensure that access to personal information is restricted to authorized persons within the Benefit Cosmetics Affiliate Companies (defined below) as necessary for the purposes described in this Privacy Policy. Personal information may be shared outside of the Benefit Cosmetics Affiliate Companies with vendors and third-party services providers to process on behalf of Benefit Cosmetics or pursuant to legal or compliance obligations. It may also be shared with your consent or to complete the transaction of a service you have requested or authorized. Below are categories of recipients your personal information may be shared with depending on how you interact with Benefit Cosmetics:
A. BENEFIT COSMETICS AFFILIATE COMPANIES
Benefit Cosmetics LLC operates globally and is part of a family of companies. Benefit Cosmetics Affiliate Companies refers to Benefit Cosmetics LLC and its subsidiaries as well as our parent company Moet Hennessy Louis Vuitton Group (LVMH Group) and other entities of LVMH Group which provide services on behalf of Benefit Cosmetics for the purposes described in this Privacy Policy.
B. COMPLIANCE WITH LAW
We may access, preserve, use, or disclose your personal information to meet legal, regulatory or treaty obligations, to respond to requests from recognized legal authorities, or if we have a good faith belief that the law requires us to do so or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud. We may access, preserve, use, or disclose your personal information to protect the rights of the business, its property, its employees and others, or to enforce our billing or contracts. In the event that Benefit Cosmetics is involved in a direct or indirect reorganization process, such as a merger, acquisition, sale, dissolution, bankruptcy or other change in ownership, your personal information may be among the transferred business assets.C. THIRD-PARTY SERVICE PROVIDERS
Benefit Cosmetics uses third-party service providers to facilitate certain services on behalf of Benefit Cosmetics. Depending on your interactions with Benefit, your personal information may be shared with third-party service providers that help with the following:
- Payment processing
- Social media
- Job application management
- Logistics
- Anti-fraud
- Marketing and sales
- Customer service
- Cosmetovigilance
- Event organization
- Product orders
- Product reviews
- Appointment booking
- Website administration
- Analytics
- Customer relations management
D. DATA TRANSFERS
Benefit Cosmetics LLC and the Benefit Cosmetics Affiliate Companies store and process personal information both inside and outside of the United States. Certain countries where data is processed may have data protection laws that differ from those in your country. Data transfers outside of the European Economic Area are subject to appropriate guarantees, especially contractual, technical and organizational guarantees, that comply with applicable regulations relating to the protection of personal information.
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure which includes physical, administrative, and electronic safeguards. For example, when you place an order on a Benefit Cosmetics Site, payments are processed via a secured payment platform. Your payment details are encrypted prior to transit using SSL (Secure Socket Layer) protocol and encrypted at rest on our third-party servers. It is your responsibility to keep your passwords confidential. If you suspect your Benefit Cosmetics Account has been compromised, please immediately notify us.
Please understand that no method of data transmission or storage is 100% secure and it is not possible to guarantee that a network or system will never be compromised. Consequently, while we utilize reasonable security measures to protect personal information, we cannot guarantee or warrant the security of any personal information you transmit to us and you understand that any personal information that you transfer to us is done at your own risk. If we learn of a security-systems breach we may attempt to notify you so that you can take appropriate protective steps. In the event that we are required by law to inform you of any unauthorized access to your potentially personally-identifying and personally-identifying information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
CHILDREN’S ONLINE PRIVACY
The Benefit Cosmetics Sites are general audience sites and are not intended for use by children under 13. If you become aware that a child under 13 has provided personal information through any Benefit Cosmetics Site, please notify us here. If we become aware that a child under age 13 years of age has provided personal information through any Benefit Cosmetics Site, Benefit Cosmetics will take steps to immediately delete it.
WHAT ARE YOUR RIGHTS AND CHOICES?
A. ALL BENEBABES’ RIGHTS
Benefit Cosmetics provides several ways for you to manage your personal information and exercise your choices:
i. MARKETING COMMUNICATIONS
You may exercise choices and manage the communications you receive from us at any time by logging into your Benefit Account online and adjusting your communication preferences, by using the link to unsubscribe in email communications sent to you, or by making a request to unsubscribe through the Benefit Privacy Portal here.You can opt-out of receiving commercial and marketing text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review the Messaging Privacy Policy and the Messaging Terms & Conditions.
ii. JOB APPLICANTS
Please inform us in writing of any changes to your contact details via the Benefit Privacy Portal in the Contact Us section below to help us manage your application more efficiently. Please be aware that the Privacy Portal is made available for privacy related communications only. Communications related to the status of your application should not be sent to the Benefit Privacy Portal and will not be responded to outside of the appropriate Human Resources channel for such inquiries.
B. CALIFORNIA RESIDENTS' RIGHTS
Are you a California resident, Gorgeous? The California Consumer Privacy Act (“CCPA”) provides some California residents with additional rights. Please visit Benefit Cosmetics’ California Privacy Notice to learn more or to exercise your California Privacy Rights.
CONTACT US
Have questions or concerns about this Privacy Policy? You can contact the Benefit Cosmetics Privacy Team via the Benefit Privacy Portal here. We encourage you to contact us if you have any questions or concerns about your privacy or if you need to access this policy in another format.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of January 22, 2021. From time to time it may become necessary to update or change this Privacy Policy, such as to address changes in business, law, or technology. When we do, we will also revise the “Last Updated” date at the top of the Privacy Policy. You are encouraged to periodically check here for the most current version. If material changes are made, Benefit Cosmetics will provide you with appropriate notice, which may include conspicuous notice on Benefit Cosmetics’ website or email notification. Your continued use of Benefit Cosmetics’ website, or any other location or service where this Privacy Policy is posted, constitutes your agreement to the most current version of this Privacy Policy to the extent permitted by applicable law.
Privacy Policy
[NAME OF COMPANY] pays particular attention to the processing, confidentiality and safety of your personal data.
This aim of this privacy charter is to provide you with clear, simple and complete information about how we process the personal data you give us or the data we may collect while you are browsing our website, how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy. Unless otherwise noted at the time of collection, this Privacy Policy does not govern any other information or communications that may reference Benefit with our retail affiliates.
[NAME OF COMPANY], a [TYPE OF COMPANY] company with headquarters located at [ADDRESS], registered in the [CITY] trade and companies register under no. [NUMBER], and Benefit Cosmetics a Limited Liability Company with headquarters located at 225 Bush Street San Francisco, 20th Floor, California 94104 (hereinafter “Benefit Cosmetics”), is/are the data controller(s) of personal data collected on the website [WEBSITE ADDRESS] in the sense of regulations applying to personal data, in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter the "GDPR").
I. What is personal data?
Personal data is any information about an identified physical person or a physical person that may be directly or indirectly identified via an identification number or one or more elements particular to them, such as their last name, first name, date of birth, customer number, order number, photo, etc.
II. When can we collect your personal data?
We can collect your personal data when you:- create a customer account on our website, apps, or in our stores;
- order goods from our website;
- allow us to track your location;
- user submitted image for sharing Brows Try on (temporarily, no longer than 2 hours);
- make purchases in stores;
- join our loyalty program;
- use our online services, such as the chat service;
- agree to opt-in to receive marketing communications from us by email, telephone, web push notifications, SMS or post, depending on your selection;
- answer surveys or satisfaction questionnaires based on your customer experience;
- interact with our Company via its official page on social networks or when we suggest re-use of content that you have published on a social network;
- contact our customer service;
- send requests for information to our Company;
- take part in an event we organize or our partners organize;
- enter a sweepstakes, contest, or other promotion;
- browse on the Internet using cookies or similar technology or when you click on advertisements for our products.
III. What personal data might we collect?
(i) As part of the services we provide, we may need to collect certain data directly from you using electronic forms on our website, mobile apps, in selected stores, or in paper form, for a range of purposes (see IV for a list of processing purposes).
Information we might collect includes:
- Your identity;
- Your contact details (e.g. email address);
- Your personal preferences in relation to the products we market or to our website (e.g. language);
- Information relating to your orders, their tracking and your purchase invoices;
- Information you may provide for our customer service;
- Specific health data if you notify us of any undesirable side-effects concerning any of our products;
- Your bank details if you place an order via our website;
Important: your bank details are encrypted on our third-party servers. Payments are processed via a secured payment platform, involving additional verifications, in order to guarantee the security of purchases made on www.benefitcosmetics.com and combat fraud. The details you provide of your Payment Card when placing an order are always encrypted prior to transit using an SSL (Secure Socket Layer) protocol.
Personal data essential to Benefit Cosmetics is marked with an asterisk on all personal data collection forms on our website, in electronic form at some of our counters and stores, as well as off-line in paper form. If you do not fill in these compulsory fields, Benefit Cosmetics will probably be unable to respond to your request and/or provide you with the requested services. Other information is optional and enables us to get to know you better and improve our communications and services with respect to you.
(ii) We may also collect certain data generated by your purchases of products or services, online or in stores, particularly information regarding the amount and type of your purchases.
(iii) Lastly, we may collect information regarding the use of our website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies placed in your web browser when you browse our website. For more information about cookies, read point III of this policy.
If you apply for a job with our Company via our website, we may collect the following information:
- Your identity;
- Your contact details;
- Your Resume / Curriculum Vitae;
- Your cover letter / application letter
As this data concerns your application, please inform us in writing of any changes to your contact details or, more generally, to your career and employment situation, to help us to manage your application efficiently.
IV. For what purpose is your personal data collected and used?
Benefit Cosmetics processes your data to:
- enable you to create a customer account on our website, applications and at our counters and in our stores;
- manage your access to your customer account on the Internet or our applications;
- connect you to external, third party applications, such as when you create an account using an external application such as Facebook, Instagram, Snapchat, YouTube, or Twitter;
- process and manage your online orders and their delivery;
- record purchases made at our counters or in our stores;
- secure online transactions, prevent fraud, payment incidents and manage debt collection (see our terms and conditions for more details);
- manage customer relations with respect to any requests for information or complaints you may send us via our website, customer service or social network pages;
- manage our loyalty program;
- trace and manage any alerts you may send us as part of our cosmetic vigilance obligations;
- manage and optimize your customer experience by improving our knowledge of our customers;
- propose appropriate, tailored services, particularly when we enhance our products and services;
- conduct statistical analyses to develop management, measuring and reporting tools in order to adjust and improve our sales, marketing and product manufacturing;
- subject to your consent, send you information on our offers, news and events on your chosen communication media;
- contact you regarding sweepstakes, or contest that you participate in though our website or our applications;
- manage your participation in any events to which you have signed up;
- manage any online job applications.
V. What legal grounds legitimize the processing of your data?
Benefit Cosmetics processes your personal information:
- to perform the contract agreed between yourself and Benefit Cosmetics, to manage your access to your customer account and to process and track your orders;
- within the framework of its legitimate interest for the purposes of marketing management, securing its digital media (websites, applications, etc.) and combating fraud;
- when you have given your consent for the processing of your data, especially for the purposes of managing our sales prospection, and of your browsing data via cookies, etc.
- within the framework of compliance with our legal obligations, particularly fiscal obligations (conserving purchase invoices) and cosmetic vigilance with regard to Regulation (EU) 1223/2009 of 30 November 2009 on cosmetic products;
VI. Who are the recipients of your personal data?
Your personal data is processed by the personnel of Benefit Cosmetics. We ensure that only authorized persons within Benefit Cosmetics have access to your personal data when this is necessary for the purpose of managing our commercial relations or meeting our legal obligations.
We may also share your personal data with:
- other Benefit Cosmetics subsidiaries domestic or abroad, as well as with our parent company [NAME OF PARENT COMPANY];
- other entities of the LVMH Group, with some of these entities acting as data processors;
- subcontractors, such as:
- site hosting and maintenance service providers and the providers of our electronic personal data collection solutions at counters and in stores;
- payment service providers;
- anti-fraud service providers;
- logistic service providers;
- marketing solution service providers;
- sales prospection and social network communication service providers; o customer service providers;
- service providers for managing cosmetic vigilance alerts;
- event organization service providers;
Lastly, BENEFIT COSMETICS may need to share your personal data with third parties to meet its legal, regulatory or treaty obligations, or to respond to requests from authorized legal authorities.
With your consent, data regarding your job application may be shared with other companies of the Benefit Cosmetics Group and of the LVMH Group worldwide, for recruitment purposes.
VII. Transferring data abroad
Some recipients of your personal data may be located abroad, including outside of the European Economic Area.
All data transfers outside of the European Economic Area are subject to appropriate guarantees, especially contractual, technical and organizational guarantees, that comply with applicable regulations relating to the protection of personal data.
VIII. How long do we keep your data?
Legal periods of retention defined by Benefit Cosmetics comply with the recommendations of [NAME OF SUPERVISORY AUTHORITY] and/or the legal obligations covering Benefit Cosmetics.
IX. What are your rights and how can you exercise them?
Under current regulations, particularly the GDPR, you have the right to access and correct your personal data, request erasure, object to processing on legitimate grounds and obtain limitation or portability, insofar as this is applicable.
You can exercise these rights directly with Benefit by submitting a request at https://privacy.benefitcosmetics.com/.
If, at any time, you no longer wish to receive details of our offers, news and events, you can unsubscribe using the hypertext link provided for this purpose in each mail we send you.
You may also lodge a complaint with the [NAME AND ADDRESS OF SUPERVISORY AUTHORITY].
X. Contact details of the Data Protection Officer (DPO) and your right to lodge a complaint
For all questions relating to the collection and processing of your data by Benefit Cosmetics, you can contact the Benefit Cosmetics Data Protection Officer by submitting a request at https://privacy.benefitcosmetics.com/.
Information on cookie management
This section is dedicated to our policy for managing cookies on the website [WEBSITE ADDRESS]. It has been designed to provide you with information on the origin and use of browsing data processed when you use our website, together with your rights.
WHAT IS A COOKIE?
When you use our website, we may, depending on your choice, place a text file on your terminal (computer, smart phone or tablet) via the web browser.
This text file is a cookie. Throughout the period of validity or registration, it will enable Benefit Cosmetics to identify your terminal during subsequent visits.
Only the entity issuing the cookies is able to read or modify the information they contain.
Below you will find information about the cookies that may be placed on your terminal when you visit the pages of the website [WEBSITE ADDRESS], either by Benefit Cosmetics, or by third parties, together with ways in which you can delete or refuse installation of these cookies.
WHAT IS THE PURPOSE OF THE COOKIES ISSUED ON [WEBSITE ADDRESS],
There are several types of cookies, some of which are issued directly by Benefit Cosmetics and its service providers, whilst others may be issued by third parties.
I. Cookies issued by Benefit Cosmetics and its service providers
Different types of cookies may be placed on your terminal whilst you are browsing on our website:
(i) "Essential" cookies
These cookies are essential for browsing on our website, especially for the functioning of the order process.
Deletion of these cookies may cause problems with browsing on our website and make it impossible for you to place an order.
These cookies are also necessary for tracking the activity of Benefit Cosmetics.
They may be installed on your terminal by Benefit Cosmetics or by its service providers.
(ii) "Analysis and Customization" cookies
These cookies are not essential to browsing on our website, but may help you, for example, to search more effectively and optimise your purchasing experience and help us better target your requirements, improve our offer and optimise the functioning of our website.
(iii) "Advertising" cookies
Cookies may also be used for advertising purposes. These cookies ensure that the adverts you see are the most relevant to you.
What is the benefit of seeing special offers and advertising tailored to your browsing preferences?
The aim is to show you the most relevant offers and advertising. As such, cookie technology enables us to display content, in real-time, that is best suited to your fields of interest, as deduced from your browsing history on our website.
The interest you show in content displayed on your terminal when you consult a website often determines the advertising resources of this site, enabling it to provide its services, which are often supplied free of charge to users. You doubtless prefer to see offers and advertising that are relevant to you, rather than content that is of no interest to you at all. Similarly, both Benefit Cosmetics and advertisers want their offers and advertising to be shown to Internet users that are likely to be interested in them.
Important information if you share your terminal with other users
If your terminal is used by several people or when a single terminal has more than one type of browser software, we cannot be sure that the services and advertising sent to your terminal will match your use of the terminal, rather than that of another user.
In this case, sharing use of your terminal with others and deciding your browser cookie settings are your free choice and your responsibility.
II. Cookies issued by third-party companies
The issue and use of cookies by third parties on our website are subject to privacy policies concerning these third parties.
These cookies are not essential to browsing on our website.
On our website, we may include computer applications from third parties that enable you to share our website content with others, inform others that you have been consulting our website or notify them of your opinion concerning content on our site. This particularly concerns use of the "Share" and "Like" buttons featured on social networks such as Facebook, Twitter, Instagram, Pinterest, etc.
The social network providing these application buttons is likely to identify you via this button, even if you have not used it when browsing our website.
Indeed, this type of application button can enable the social network concerned to track your browsing on our website, simply because your account on the social network in question is enabled on your terminal (a session is open) whilst you are browsing our website.
We have no control over how social networks collect information regarding your browsing on our website and associated with the personal data they hold.
We encourage you to read the privacy policies of the social networks to learn about the purpose, especially advertising, of any browsing information they may collect via these application buttons. These privacy policies should enable you to exercise your choices with respect to these social networks, in particular by changing your account settings. </>
Visit the websites of the aforementioned social networks for more information about their privacy policies.
III. Managing the cookies placed in your web browser
You can decide whether to allow cookies to be installed on your terminal.
Using the privacy browser extension available on our website, or by changing the settings of your browser software, you can choose whether to accept the installation of cookies on your terminal at any time, simply and free of charge.
(i) Choices offered to you via the cookie consent management tool
The cookie consent management tool enables you to choose the cookies that can be installed on your website, except for essential cookies that are required for browsing and placing orders on [WEBSITE ADDRESS], and for managing the activity of Benefit Cosmetics.
If you do not want Benefit Cosmetics to install some or all of the Cookies, you can notify us of your choices via the cookie consent management tool, which can be accessed from the cookie information strip displayed when you first use our website.
(ii) Choices offered by the privacy browser extension
The privacy browser extension enables you to choose the cookies that can be installed on your website, except for essential cookies that are required for browsing and placing orders on [WEBSITE ADDRESS], and for managing the activity of Benefit Cosmetics.
If you do not want Benefit Cosmetics to install some or all of the Cookies, you can notify us of your choices via the privacy browser extension, which can be accessed from the cookie information strip displayed when you first use our website.
(iii) The choices offered to you by your browser software (i.e. Internet Explorer, Safari, Firefox, Google Chrome, etc.).
You can adjust your browser settings as you wish, so that cookies are either (a) accepted and registered on your terminal or (b) refused.
a. Agreeing to Cookies
If your browser software is set to accept the registration of cookies on your terminal, the cookies embedded in the pages and content you have consulted will automatically be registered on your terminal.
b. Refusing Cookies
You can set your browser software so that:
- you are regularly asked if you wish to accept or refuse cookies before a cookie can be registered;
- you systematically refuse the registration of cookies on your terminal.
Important: Any adjustments you may make to the settings in your browser software concerning the acceptance or refusal of cookies may modify your browsing on the Internet and your terms of access to certain services requiring use of these cookies.
For example, by refusing certain essential cookies, you may no longer be able to place orders on our website.
If you choose to refuse the registration of cookies on your terminal or if you delete cookies that are already registered, we decline all responsibility for any consequences relating to the degraded performance of our services resulting from the fact we are unable to register or consult the cookies required for their performance and which you have refused or deleted.
How to exercise your choice, depending on your browser
Settings vary from one type of browser software to another. Details can generally be found in your browser software help menu. We therefore encourage you to look at your settings to find out how you can make choices regarding cookies.
- For Internet Explorer™: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
- For Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- For Chrome: https://support.google.com/chrome/answer/95647
- For Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
- For Opera™: https://www.opera.com/help/tutorials/security/privacy/
PRIVACY POLICY
Last Updated: 2/1/2016
It’s like they always say, some things are better kept private. Here at Benefit Cosmetics (“Benefit”, “us”, “our” or “we”), we’re all about R.E.S.P.E.C.T. We value your concerns about privacy and want to make sure you feel comfortable using our websites and applications. Here’s the nitty-gritty on our Privacy Policy so you know what information we collect about you during your visit and what we do with that information. This privacy policy also includes Benefit’s U.S. – European Union Safe Harbor Privacy Statement. Please see Section V for additional details.
Please note that this Privacy Policy governs information provided to Benefit and communications from Benefit, including information you provide to us on Benefit’s websites, including, but not limited to, www.benefitcosmetics.com, www.boldisbeautiful.com and www.benefitboutiques.com (“Benefit’s Websites”), Benefit’s mobile websites, on Benefit’s blogs, on Benefit’s applications (including social media sites, such as Facebook and Twitter, and Ratings & Reviews and Ask & Answer) (“Benefit’s Applications”), in promotions in which Benefit is involved, in completing customer surveys, and information you provide to us at a Benefit boutique (brick and mortar stores) (collectively all of these collection mechanisms, websites and applications, including Benefit’s Websites, Benefit’s mobile website, Benefit’s blogs, Benefit’s Applications and the collection of data in Benefit’s boutiques, shall be referred to as “Benefit’s Sites”). Unless otherwise noted at the time of collection, this Privacy Policy does not govern any other information or communications that may reference Benefit with our affiliates, such as Sephora or Macy’s. Your use of Benefit’s Sites constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.
I. Types of Information Collected.
We collect two types of information when you visit Benefit’s Sites: (a) personally identifiable information and (b) non-personally identifiable information.
(1) Personally identifiable information.
Personally identifiable information is any information about you, such as your name, address, telephone number, credit card number and billing information, birth date, email address, profile information, and purchase history. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to fully enjoy Benefit’s Sites and services, make a purchase or complete a transaction.
(2) Non-personally identifiable information.
Non-personally identifiable information can be technical information or it can be demographic information, such as your age, gender or interests. Non-personally identifiable information does NOT identify you personally.
Note that we may tie non-personally identifiable information with personally identifiable information, in order to provide you with better recommendations, help authenticate you or other data or information you may provide, prevent fraud, and ensure that Benefit’s Sites meet your needs. When we tie non-personally identifiable information with personally identifiable information, it is considered “personal information” or “personally identifiable information” for the purposes of this Privacy Policy. This means that we will be using and sharing this combined data in the ways described below, in Sections III and IV of this Privacy Policy.
II. Information Collection Practices.
When you visit Benefit’s Sites, with the help of our third party authorized agents, we may collect information both passively and directly.
(1) Passive Information Collection.
We may collect information passively, while you are visiting or interacting with Benefit’s Sites. We call this “passive” collection since you may not know that this data is being collected when you visit or interact with Benefit’s Sites. This information may consist of the following items: website visitors’ IP address, IP address-related information, system Media Access Control address, network configuration information, network device information, browser plug-in type and versions, and operating system.
One way that we collect information passively is through cookies or web beacons. Cookies or web beacons serve to improve your experience when visiting Benefit’s Sites. Although it sounds like an afternoon snack, cookies are bits of electronic information that a website can transfer to a consumer’s hard drive to keep records of his or her visit at a website. Web beacons are small pieces of data that are embedded in images on the pages of websites. We may use cookies or web beacons to improve your experience on Benefit’s Sites, such as remembering you when you return to Benefit’s Sites and what you have saved in your Shopping Bag, anonymously track interest in and collect aggregate information on Benefit’s Sites, and analyze traffic patterns on Benefit’s Sites. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users to our Sites. Some of the cookies we use may be flash cookies/Adobe cookies, which are more persistent in nature. These cookies may not be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted. In any event, if you reject our cookies, you may still use Benefit’s Sites, but you may be limited in some of the features.
We also work with service providers that use cookies and web beacons to collect information about your visits to Benefit’s Sites and to other websites you may visit, and to serve advertisements to you across the Internet based on that information. If you would like to learn more about this practice, and know your choices with respect to it, please visit here.
Also, we may collect your location if you choose to allow us to track your location through Benefit’s Sites or if your personal or non-personal information indicates a certain geographic location. This information may help us provide recommendations to you based on your location, serve you with advertisements or direct you to a product or service that we believe may be of interest to you and that is marketed to people near your location.
Finally, in order to help facilitate the delivery of relevant content, we may utilize third party data analytics tools to identify how users engage with Benefit’s Sites and to provide us with information regarding our users.
Information that is collected passively may be non-personally identifiable or it may identify you personally. Further, this information may be collected whether you are signed in to Benefit’s Sites or not. The purpose of this data collection is to optimize your experience on Benefit’s Sites, to ensure we are partnering with third parties that offer products and services that are of interest to you, to facilitate a transaction or fulfill the terms of an agreement, or to ensure that the advertisements offered to you are relevant.
(2) Direct Information Collection.
We also may collect information from you directly, at the time that you supply data to us via Benefit’s Sites. This information may be collected in the following instances:
- Purchases. When you place an order through Benefit’s Website, we require that you provide your personally identifiable information, such as your name, email address, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases.
- Creating an Account. When you create an account on any of Benefit’s Sites, we may ask for your full name and email address. We also ask you to create a password to access your account. You are responsible for maintaining the confidentiality of your account and password. You do not need an account to make an online purchase, but you will need to create an account to use some of the other features on Benefit’s Sites, such as to participate in the Ratings & Review feature. You can also create an account on Benefit’s Blog by providing a username and your email address.
- Sign-up for Emails and Catalogs. You can sign up on Benefit’s Sites and in Benefit stores to receive promotional emails from us that include the latest information about our new products, exclusive offers, tips and tricks and more. If you sign up for emails, we will ask you for your email address. We may also ask for other personally identifiable information, such as your name and country location. If you sign up to receive our catalog, we may ask for your name, mailing address, email address and other optional information regarding your preferences and interests.
- Facebook Applications. When you use one of our applications on Facebook, we will request your permission to access certain personally identifiable information on Facebook, such as your name, profile picture, gender, networks, user ID, list of friends, and other profile information. Depending on the application, you may have the opportunity to post reviews, questions, answers and other content to the application. You can change certain settings relating to these applications through your account and privacy settings on Facebook.
- Sweepstakes, Contests and Promotions. If you enter a sweepstakes, contest or other promotion, we may ask you for your name, date of birth, email address, country/state of residence and other demographic information. We may sometimes use a third party application on Facebook or other third party websites to host a sweepstakes, contests and promotions. In those instances, the information you provide will be submitted to that third party and their privacy policy will govern the use and disclosure of the information you submit.
- Feedback. If you contact us to give us feedback or ask questions about Benefit’s Sites or any of Benefit’s services or products, we may store your communications, including any personally identifiable information you include in them, so we can effectively respond to you.
III. Use of Information.
We collect information to serve you better and to provide you with a customized experience while using Benefit’s Sites. Here are some examples of how we may use your personally identifiable information and non-personally identifiable information:
(1) Personally identifiable information.
We may use your personally identifiable information in the following instances:
a. to fulfill a request from you, such as to send you catalogs, promotional emails or email notifications, fulfill and deliver your orders, tell you about our new products, services and offers, respond to your comments, feedback or questions, contact you if necessary while processing an order, and generate web analytics to compile user data for marketing purposes. If you would rather not receive promotional emails from us, please see the section titled “Opting Out” below.
b. to request feedback and to enable us to develop, customize and improve Benefit’s Sites and our publications and products;
c. to conduct marketing analysis and to send you surveys or newsletters;
d. to contact or alert you about Benefit’s Sites, or any products, activities, special events or offers from us or our partners; and/or to contact or alert you for other marketing, informational, product development or promotional purposes;
e. to keep track of any purchase made by you and/or notify you of any product or service we believe may be of interest to you;
f. if necessary, to facilitate or assist with any transaction between you and any of our affiliates or with any other website that is affiliated or related to us;
g. to contact you about your use of Benefit’s Sites, or to otherwise respond to your emails, submissions, comments, requests or complaints, including customer support inquiries or questions about our products or services;
h. to tie it to your non-personally identifiable information or demographic information in order to provide you with recommendations for products or services that are based on your interests, purchase history, your age or your location;
i. to combine the personally identifiable information you provide us with other personal and non-personally identifiable information about you (such as demographic and past purchase information) from our records and from other sources, such as address update services, to use for future marketing initiatives and to help us improve Benefit’s Sites and your overall shopping experience;
j. in the event you purchase a product or service, we may use your personally identifiable information to process your order, complete a transaction or perform after-sales services;
k. to administer Benefit’s Sites, anticipate and resolve problems with these sites; to store contacts you enter or upload into your contacts list for your private use and viewing;
l. to connect you to external, third party applications, such as when you create an account using an external application such as Facebook or Twitter;
m. to contact you regarding any promotion, sweepstakes or contest that you participate in through Benefit’s Sites; and
n. for other purposes about which we notify you.
(2) Non-personally identifiable information.
Non-personally identifiable information is used in correlation with personally identifiable information, in order to fulfill transactions, provide you with a requested service, for research and market development, or in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.
IV. Sharing of Information.
(1) Personally identifiable information.
We will share your personally identifiable information with third parties as outlined in this Privacy Policy or with your consent. Below are examples of how we may share your personally identifiable information:
a. We may disclose information to a third party to (a) comply with laws or respond to lawful requests and legal process, (b) to protect Benefit, and our agents, customers, and others from legal claims or actions, including claims of fraud or to enforce our agreements, policies and terms of use or (c) in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person.
b. To complete your purchase. If you choose to make a purchase on Benefit’s Sites, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card).
c. From time to time, Benefit’s Sites may include collaboration features that by their nature support sharing with users you choose. Those users can see your name, email address, information you add to your profile, and any files you choose to share; and they can post comments and email you.
d. On occasion we may also share a portion of our postal mailing list (which includes our customers’ names and postal addresses) with other companies or organizations that want to market products or services to you. We may also share your name, postal address and transactional information (including information about your past purchases but not any payment information) with third parties for marketing purposes, unless you direct us not to (see “Opting Out” section below). Also, we may share your personally identifiable information (either alone or in combination with non-personally identifiable information and/or demographic information) with affiliates, strategic partners, agents, third party marketers or other unaffiliated parties who are offering products or services that we believe may be of interest to you or who require your personally identifiable information for research, administrative and/or internal business purposes. These parties may use this information to contact you with an offer or advertisement related to a product or service, or they may use such information for their own research, administration or business purposes. If you do not want us to share your personally identifiable information in this manner, please do not provide us with this information. We do not ever rent or sell your email address with these organizations or with other third parties for marketing purposes, without putting you on notice.
e. Benefit’s Sites may also include access to social networking websites established, owned and controlled by third parties such as Facebook.com, and information may be exchanged between Benefit’s Sites and these social networking websites. If you choose to use any third party services or access, purchase or view products or services on a third party website, we may facilitate sharing of your personally and non-personally identifiable information with those third parties. Please note, however, that your use of any services offered or your purchase of any product offered by a third party on a third party website shall not be solely governed by our Terms and Conditions or this Privacy Policy and we do not control the services of those third parties or how they use your information. Be sure to review the terms and the privacy policies of those third parties before using their services.
f. We may be required to share your personally identifiable information in order to fulfill a service to you. For example, if you register on Benefit’s Sites, we may have to share your personal and/or non-personally identifiable information with third parties in order to provide content to you that we believe may be of interest to you.
g. We also may have to share your personally identifiable information if you choose to enter a sweepstakes or contest in order to fulfill the terms of that promotion. This means that we may share the information for prize fulfillment purposes or mail carriers. We also may share your information with the co-sponsor of that promotion or to market the prize distribution.
h. We may have to share your information with unaffiliated third-party service providers, agents or independent contractors who help us maintain Benefit’s Sites and provide other administrative services to us (including, but not limited to providing customer service, maintaining and analyzing data, sending customer communications on our behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes and other promotions). We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because the unaffiliated third-party service providers that help us administer Benefit’s Sites and will have access to users' personally identifiable information, if you do not wish for these unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.
i. We may share personally identifiable information in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to another company. In any such event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy.
j. We may share personally identifiable information and/or non-personally identifiable information in order to track and analyze usage and volume statistical information from our visitors and customers and provide such information to third parties.
k. For fraud protection and compliance with law, we may disclose any information, including personally identifiable information, that we deem necessary.
(2) Non-personally identifiable information.
We reserve the right to share non-personally identifiable information about our customers, sales, and traffic to our partners and advertisers. Please also note that we may share your non-personally identifiable information when it is tied to your personally identifiable information, in the manners described in Section IV(1) of this Privacy Policy.
V. Information on Public Areas of Benefit’s Sites.
Any information you submit in a public area of Benefit’s Sites – such as on a social media page, user comments, comments on Benefit’s blogs, reviews or comments on the Ratings & Reviews feature, questions or answers on the Ask & Answer application or any other public forum - will not be treated as confidential and may be publicly disclosed. This applies to personally identifiable information, as well as non-personally identifiable information, so please consider your public postings before doing so. Additionally, information posted on social media pages will be subject to the terms governing those pages and websites.
VI. Location Services.
Benefit’s Applications may include features that can provide you with location-based information if you tell us where you are (i.e., by allowing your mobile device to send us your location). If you want to deactivate this feature, please contact your carrier for information on how you can disable location services on your mobile device.
VII. Protecting Kids’ Privacy.
Benefit’s Sites are not intended for children. We do not knowingly collect personally identifiable information from children, and none of the Benefit Sites are designed to attract children. In the event that we learn that a person under the age of 13 has provided personally identifiable information to Benefit, we will delete such personally identifiable information.
VIII. Protecting Your Security.
Security for Benefit’s Sites is in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers.
Orders placed on Benefit’s Website are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
We take special steps to safeguard your personal information and since your password is protected, only you can access your account information. We recommend that you keep your password private and always sign-off of your account and close your browser when you are finished shopping. If you have any questions about security on our website, please email privacy@benefitcosmetics.com.
IX. Opting Out.
If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located at the bottom of each email.
If you would like to opt out of receiving direct email, mail, mobile marketing or telephone marketing calls from us, or if you prefer that we not share your personal information with third parties for marketing purposes, please send your request, including your name, email address, street address, city, state, and zip code, via email to privacy@benefitcosmetics.com (please use the subject line: Privacy Opt-Out Request). We are not responsible for notices that are not labeled or sent improperly, or do not have complete information. We will process your request within 30 days of the date we receive your request, but you may, in the meantime, receive previously scheduled emails, mail or calls from us. Once you have opted out, you do not need to do so again.
Even if you opt-out, please note that Benefit may still use your personally identifiable information (and may share your information with our service providers) in the other manners described in this Privacy Policy.
X. Changing, Updating or Deleting Personal Information.
You can update, change or delete certain personally identifiable information (such as your email address, mailing address and payment method) on Benefit’s Websites by clicking “My Account” in the menu at the top of each page on Benefit’s Websites.
XI. Third Party Advertisers.
We may use advertisers, third party ad networks, and other advertising companies to serve advertisements on Benefit’s Sites. Please be advised that such advertising companies may gather information about your visit to Benefit’s Sites or other sites (such as through cookies, web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. If you would like more information about this practice and to know your choices please click here. PLEASE NOTE THAT THIS POLICY DOES NOT COVER THE COLLECTION AND USE OF INFORMATION BY SUCH ADVERTISING COMPANIES.
XII. International Transfer of Information.
If you choose to provide us with personally identifiable information, Benefit may transfer that information to its affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personally identifiable information to the United States which does not have the same data protection laws as the EU and by providing your personally identifiable information you consent to:
- the use of your personally identifiable information for the uses identified above in accordance with this privacy policy; and
- the transfer of your personally identifiable information to the United States as indicated above.
XIII.Changes to our Privacy Policy.
As the content of this Privacy Policy may change from time to time, we suggest you periodically consult this Privacy Policy. We will post the revised policy here, which at that time will be effective immediately. Your continued use of Benefit’s Sites subject to this Privacy Policy will signify your acceptance of privacy policy changes.
XIV. Assignment.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Sites.
XV. Governing Law.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, excluding without resort to its conflicts-of-law principles. Please note that your use of Benefit’s Sites may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with Benefit or relating in any way to your use of Benefit’s Sites lies in the state and/or federal courts of California, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of California in connection with any such dispute including any claim involving us, Benefit’s Sites, our affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and/or content providers.
XVI. Contact Us.
For further information on our Privacy Policy, or questions on information that we may have collected from you, please contact us by either of the following methods:
Benefit Cosmetics LLC
Legal Department
225 Bush Street
San Francisco, California 94104
Email: privacy@benefitcosmetics.com
YOUR CALIFORNIA PRIVACY RIGHTS AND DO NOT TRACK DISCLOSURES
Benefit does not support Do Not Track browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personally Identifiable Information or Non Personally Identifiable Information.
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding Benefit's disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided in Section XIV, above.
ADDITIONAL INFORMATION FOR EU VISITORS
You have the right to access, correct and remove your personal information. You also have the option of preventing the processing of this data. You may exercise this right at any time by sending an email to the following address:
For UK Visitors:
Benefit Cosmetics
Marconi Building
New Street
Chelmsford, Essex, CM1 1PH
For French Visitors:
Benefit Cosmetics
65, avenue Edouard Vaillant
92100 Boulogne Billancourt
France
Serviceclient@benefitcosmetics.com
With respect to data collected from French visitors, any personal information you send BENEFIT for the purposes of certain services is subject to the provisions of Data Protection Act no. 78-17 of 6 January 1978.
Please see Benefit’s Cookie Policy for additional information about how we use cookies.