What To Expect
..when you're expecting a Benefit service. Besides absolutely changing your life, of course. We know you already knew that part.
Experts At
Your Service
For a killer brow & a good time, take a seat with our 5,000+ experts around the world.
YOUR WISH IS OUR COMMAND
What'll It Be?
YOUR BROWS. OUR OBSESSION.
IN OUR EXPERT OPINION
GO WITH THE PROS
Best in Brow
We've been at the brow game since 1976. Today, we wax ~9 MILLION* brows every year.
It's Raining Training
Our 5,000+ global Brow & Beauty Experts are trained, trusted, and oh-so talented.
Up Close & Personal
Your service, your way! All Benefit services are personalized to you.
1+1 =
Great Brows
Benefit Services are like burgers & fries... they're better together! Pair any of our services together and you'll see a combo is the way to go.
Run, Don't Walk
Brow shaping, lash loving, pore pampering...come on in, we saved you a seat.
Got Questions?
FAQs
How should I prepare for my upcoming beauty service?
Each Benefit experience is unique to YOU and your needs. Your Brow & Beauty Expert (BBE) will kick things off with an in-depth consultation to ensure you walk out feeling (and looking!) great. Our personalized Brow Mapping allows you to see which hairs need to go and which need to grow to achieve I'm-actually-obsessed brows. At the end of the service, your BBE will wrap things up by styling your brows, so you’ll be ready to take ’em out and show ’em off.
What is Brow Mapping?
Our personalized Brow Mapping technique helps find where the brow should start, arch, and end, and spots any hairs that need to be removed. This process ensures you’re not just getting any ol’ brow shape, you’re getting the brow shape that’s right for you. Once you've mapped out your shape, your Brow & Beauty Expert will work with you to achieve that shape through a service, product, or both.
How should I prepare for my upcoming beauty service?
Brow and Lash Tint services:
If you have never had dye or tint on your hair, brows, or lashes, you must have a 24-hour patch test* before receiving a tint service. Just drop by your nearest Benefit to get one, no appointment required. Say no to self-tanning or spray tanning for 24 hours before and after your tinting service.
Brow Lamination services:
If you have allergies to hair dye or perming solutions, you must have a 24-hour patch test* before receiving a lamination service. Swing by your local Benefit to get one, no appointment required. Make sure you haven't had a brow lamination within the 6 weeks prior to your appointment.
*48 hours in some countries
I’m running late. What’s your late policy?
We get it, things happen! We’ll do our best to accommodate. However, if you’re more than 5 minutes late for your appointment, your spot may be given to another customer.
What age do I need to be to receive a beauty service?
Refer to the age minimum when booking to see whether you’ll need a parent or guardian present at the time of appointment to give consent for the service.
What if I need to move my appointment?
No worries, plans change! Please cancel in advance if you’re unable to make your appointment—via email if you opted in to receive appointment notifications. Once you’ve canceled, you’ll be asked if you’d like to book a new one.
Do I need to make an appointment?
Appointments are recommended, but we do accept walk-ins.
I didn’t receive my appointment confirmation email...where is it?
If you are having issues receiving appointment-related emails, please check your junk folder just to be safe.
I don’t live near a Benefit Boutique, but my brows could use some love. Where can I get a beauty service done?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to give you brows that wow, show your lashes some love, and pamper your pores. Visit our Store Locator to find your nearest Benefit services location. Come on in, we saved you a seat.
*Benefit Cosmetics, based on global number of services units sold, January 2022 - December 2023 **Based on estimated total global prestige brow product retail sales January – December 2023