Shipping
| Order Amount | Delivery Method | Cost | Estimated arrival |
|---|---|---|---|
| Over $50 | Standard | FREE | 3-7 business days |
| Less than $50 | Standard | $5.95 | 3-7 business days |
| Any | 2nd Day | $9.95 | 2-3 business days |
| Any | Overnight | $16.95 | 1-2 business days |
US
Overnight/2nd Day Delivery
Orders must be placed before 1 pm US Pacific Time to be processed on the same business day. Delivery time does not include Saturdays, Sundays or Holidays. Expedited shipping methods are not available to P.O. Boxes, APO/FPO/DPO addresses, Hawaii, or Alaska.
Hawaii/Alaska and P.O. Boxes
Orders shipped to Alaska, Hawaii, and P.O. Boxes generally take 5-7 days, although remote areas can take a bit longer. We do not offer expedited shipping.
APO/FPO/DPO
We ship to military and diplomatic addresses via USPS. Transit times vary based on location - domestic shipments generally take about 4-7 business days, International shipments about 7-10 days.
Restricted Items
The U.S. Department of Transportation requires some of our items, like fragrance and boo boo zap, to ship only via ground transportation. Sadly, we can not ship these products to Alaska, Hawaii, or internationally.
| Order Amount | Delivery Method | Cost | Estimated arrival |
|---|---|---|---|
| Over $125 | Standard | FREE | 10-30 business days |
| $75-125 | Standard | $13.95 | 10-30 business days |
| Less than $75 | Standard | $18.95 | 10-30 business days |
INTL
Estimated Arrival
Delivery estimates are based on ship date and your destination address. International orders may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates. Some orders arrive sooner than expected, but orders may take a little longer (sometimes up to 45 days) due to customs delays - but we're totally worth the wait!
In order to provide the most affordable shipping options to our international customers, we do not offer trackable international shipping. The final delivery is made by your local postal service.
International Shipping Terms & Conditions
Beauty without borders… International orders may be subject to import taxes, customs duties and fees levied by your country's customs department upon arrival. When ordering from BenefitCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Benefit Cosmetics does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so contact your local customs office for more information.
Restricted Items
Some of our items, like fragrance and boo boo zap, can not ship internationally due to shipping restrictions.
Undelivered or Refused Shipments
We will charge a $15 fee for any undelivered or refused International shipments to cover delivery and processing fees. This amount will be deducted from your refund. To avoid an undelivered or returned package, please ensure that the address you’ve indicated is correct.
Returns
We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.
Online Purchase Return
If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, minus shipping, handling, gift wrap, and other charges. Refunds will be credited to the original credit card use for payment. Purchases of gift certificates and sale items cannot be returned for a refund.
Naturally, we cannot take returns on overly used products or products not bought online at BenefitCosmetics.com. To return items to BenefitCosmetics.com, please follow these simple steps:
- Complete the "Return form" enclosed in your original order and place it inside the return package. Pack and seal your return merchandise securely (in the original package if possible).
- Affix the Return Label provided to the outside of your return package. We recommend shipping your return with a service that provides tracking and insurance as we are not responsible for any packages lost in transit. All returns should be mailed to:
Benefit Cosmetics
Attention: Online Returns
11500 80th Avenue
Pleasant Prairie, WI 53158 - Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Shipping and handling charges are not refundable.
We will charge a $15 fee for any undelivered or refused International shipments to cover delivery and processing fees. This amount will be deducted from your refund.
In Store Purchase Return
If you purchased a product at one of our boutiques, brow bars or counters, please return it to the location where it was purchased. Sorry, but we are unable to take returns on products not bought online at BenefitCosmetics.com.
Questions or Comments?
Please feel free to contact us via email or phone at 1-800-781-2336 if you have any questions or need help. We're here for you!









